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Services And Fee Information

To Arrange A VisitHealth and Personal care

Twenty four hour personal care that includes all aspects of care needs that have been identified through assessment of need, such as assistance with washing, bathing, shower, dressing, undressing

  • Assistance to use toilet facilities
  • Assistance with the management of incontinence
  • Assistance with dietary and fluid intake
  • Assistance with mobility and the use of disability equipment
  • Administering of medication and offer of support and guidance for self administering
  • Promotion of independence
  • Encouragement to make choices and decisions
  • Person centred care planning with monthly reviews
  • Assessments of risks and acknowledging
  • Arrangement of DR/DN visits as requested or deemed necessary
  • Arrangement of dental care, yearly visits by optician and chiropody visits
  • Booking transport for out patients appointments and organise escort
  • All residents are allocated a key worker
  • Offer of emotional, cultural and religious support
  • Preserve people’s right to privacy and dignity
  • Protection of abuse in line with safe guarding vulnerable adults
  • Hairdressers visits every three weeks
  • Assist with and encourage end of life care planning to ensure people’s wishes are respected

Complaints and protection

  • Robust complaints procedure ensuring that any complaint is dealt with without delay
  • Advocacy services available from age concern
  • Secure Premises
  • All staff are DBS checked

Daily life and activities

  • Residents are encouraged to make choices and decisions about how to spend their day
  • Residents are supported to live their life as they please
  • Family and friends are encouraged to remain involved
  • Home facilities open visiting
  • Home offers a choice of two wholesome meals at each mealtime, a cooked breakfast is on offer daily and special dietary needs are catered for
  • Activities within the home include armchair aerobics, karaoke, visits from local vicar, clothes sales and a mobile library
  • Activities offered and supported by staff include various games such as bingo, reminiscing, dominoes
  • Movement and dance to music
  • Special celebrations throughout the year such as Valentine’s day, Easter, annual summer BBQ, Mothers-Fathers day, Halloween, Remembrance day and Christmas
  • Family and Friends are most welcome and invited to participate

Environment

  • All rooms are for single occupancy with some offering en-suite toilet facilities and all room have washing facilities
  • All rooms are furnished to a high standard
  • Beds are pressure relieving
  • Bedding and towels are provided
  • Bedrooms are cleaned daily
  • Laundry is offered
  • Personalisation of bedrooms are encouraged
  • The homes communal areas are spacious yet homely and comprise of several lounges, conservatory’s dining room, toilets and bathroom, shower, hairdresser, clinic
  • The use of enclosed safe garden area and summerhouse is encouraged in good weather
  • The home is kept clean paying particular attention to infection control and in good state of repair

 Staffing

  • The home operates a open management system
  • Staff are trained to deliver care needs according to registered categories
  • Training is ongoing
  • Staff hours exceed required hours

 Fees

Currently our fees are between £450.00 and £650.00 per week.

This increases yearly by about 4 to 5% in line with social services increases.

Fees are calculated according to care needs and not according to services provided.