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Staffing Levels
There are a minimum of four care staff on duty at all times throughout the day. This is in addition to dedicated cleaning, kitchen and maintenance staff, and usually in addition to the registered manager.

Between the hours of 9pm and 8am, there are two waking night staff on duty, with at least one additional staff member being on call and available to assist with an emergency within ten minutes.

NB. The person in charge in the manager’s absence is over and above these figures.

The staffing levels are based on the social service recommendations.